Terms & Conditions

The terms and conditions of THE SAUNA SOCIETY are outlined below.

If you are making this booking on behalf of a group, it is your responsibility to make all users aware of the terms and conditions and to practice safe sauna use.

Sauna Rules & Regulations

All persons using the Sauna do so at their own risk. Risks include bodily injury and possibly death. If you have any reservations about using the sauna, such as medical conditions, underlying health problems (including low or high blood pressure, heart/cardiac issues), the use of prescription drugs and/or pregnancy, it is essential that you consult your GP before making a booking or using the sauna. If in any doubt, you should not use the sauna.

All persons using the open water (e.g. lake, river, stream) or plunge pool as a ‘cold plunge’ do so at their own risk. It is your own responsibility to ensure that you are able to withstand exposure to cold temperatures and are a capable swimmer in open water.

The entry space to the sauna can be used to store personal belongings during your sauna session but all persons do so at their own risk. The Sauna Society accepts no responsibility or liability for missing, lost or stolen possessions.

Alcohol and smoking are not permitted in the Sauna. Do not drink alcohol before or whilst using the sauna as this can possibly lower blood pressure causing dizziness, fainting and also dehydration.

Nudity is not permitted in the sauna or the public areas surrounding the sauna. Swimwear must be worn at all times.

Jewellery should be removed before entering the Sauna to prevent burning. Ensure your swimsuit does not contain any slimming panels or metal parts which may heat up and possibly burn skin.

The Sauna Society operators reserve the right to refuse admission to intoxicated persons or for other reasons that may be deemed a health and safety risk. Refunds will not be offered to anyone refused admission.

Sauna etiquette must be adhered to at all times. This includes:

Spend no more than 15 minutes in the sauna at any one time. Leave the Sauna immediately if you start to feel uncomfortable, dizzy, nauseous, or lightheaded. Take care and move slowly as you exit. It is recommended to keep sessions to 5-15 minutes sessions but it is ok to leave the Sauna sooner if you start to feel uncomfortable
Follow operators’ instructions on how to gently drizzle water onto the hot rocks. Use the ladle provided to ensure that your arm stays away from the stove and the hot steam ('löyly') that will arise. Only pour the ‘sauna water’ (provided in the bucket inside the Sauna) on the hot rocks and nothing else. This should only be done intermittently to ensure the temperature does not increase too quickly and only when all users are seated.
Entering and exiting the Sauna in a safe and careful manner. Move slowly and give other users space to move. The Sauna is accessed through a small changing area and the floor inside the Sauna can become slippery.
Never touch the stove or open the stove door. Only trained members of staff are permitted to operate the stove and will be nearby for any queries. There is a guard between the benches and the stove. Do not hang towels or clothes to dry in the Sauna, as this may cause a risk of fire.
Keeping access points clear to allow other users to exit safely and swiftly if needed.
Respect other Sauna users. Check with the other Sauna users before pouring water on the rocks as this will produce hot steam and increase the intensity of the temperature in the Sauna.
To prevent your body from dehydration, drink plenty of cool water—between 2 to 4 glasses—after leaving the Sauna. Please bring sufficient drinking water with you.
Never drink alcoholic beverages. Drinking alcohol can possibly lower blood pressure and cause dizziness and also cause dehydration.
Do not eat just before you use the Sauna or inside the Sauna as you could become nauseated.
Bring a clean towel to sit on inside the Sauna. This helps to keep the Sauna clean and protect the benches from body oils.
Avoid using creams and lotions prior to using the Sauna. These can clog up your pores and prevent your skin from breathing and sweating efficiently.
Protect hair with a towel or sauna hat, regardless of its length. The intense heat can dry out the hair shafts, causing hair to be brittle and possibly break off.
After leaving the Sauna, take time to cool down in the cooler air or the open water (lake, river, stream). Alternate between the hot and cold to get the most out of a sauna experience. All persons using the open water as a ‘cold plunge’ do so at their own risk.
It is recommended to rest for at least ten minutes after finishing your sauna session. Find a cool place where you can sit still. This will give your body some time to rebalance and for your heart rate to slow down.
Changing rooms - It is advised to get changed within your booked time slot, if you'd like to use the changing room. Please arrive 5-10 minutes before your allotted time in order to be ready to go and make the most out of your time.

At all times, a trained operator of THE SAUNA SOCIETY will be nearby for any queries and support you may need managing the heat and the water on the rocks. If anything is wrong, please inform us immediately.

Assumption of Risk and Liability Waiver

In consideration of being permitted to use the THE SAUNA SOCIETY facilities, located at ANY LOCATION WHEREBY THIS SAUNA OPERATES, you the user hereby execute this Assumption of Risk and Liability Waiver Form (the ‘Waiver’) upon making your appointment either online or in person. This Waiver covers the entirety of your period of use of the Sauna pursuant to the associated booking agreement with THE SAUNA SOCIETY (the ‘Owner’).

For the purposes of this Waiver the “Owner Related Parties” refers to the Owner’s management, employees, subcontractors, agents and representatives, volunteers, sponsors, insurance carrier or equipment suppliers.

This Waiver relates to use of the “Sauna” being the allotted 30 or 60 minutes use period and other related facilities including without limitation, the pathways, entrances to including steps, changing room and areas situated within the immediate vicinity of the Sauna and does not relate to any space outside of the immediate vicinity of the Sauna facilities as cordoned off.

Risk Factors

I understand and acknowledge that my use of the Sauna involves risks including, but not limited to the risk of property damage, bodily injury and possibly death.

These risks may result from a variety of circumstances including, but not limited to;

Use or misuse of the Sauna;
Actions of myself and/or others, including without limitation actions of the Owner or any Owner Related Party;
Lack of supervision of the Sauna by trained personnel or otherwise;
Unavailability of emergency care.

Acknowledgement of Sauna Rules & Regulations

I acknowledge, warrant and confirm as follows:

This Sauna is not supervised inside the Sauna by the Owner, its employees or by any Owner related parties
I have read and agree to comply with all of the Sauna Rules & Regulations and understand that the safe and proper use of the Sauna is dependent upon strict compliance with the Sauna’s Rules & Regulations.
I have no health problems whatsoever which preclude me from using the Sauna.
I have the requisite skill, qualification, physical ability and training necessary to properly and safely use the Sauna, should I have any questions as to what skill, qualification, or training necessary to properly and safely use the Sauna, then I shall direct such questions to my physician and or the appropriate individuals.
I understand that the Owner reserves the right to revoke or terminate my authorization to use the Sauna for any violation of this Waiver, or the Sauna Rules & Regulations.

Assumption of Risk

I am electing to use the Sauna of my own free will and confirm that my decision to use the Sauna and to execute this Waiver is entirely voluntary, I assume full responsibility for all risks that may arise out of or result from, directly or indirectly, my use of the Sauna, including, but not limited to the risks described in Section 1 above. Excepted from this section are any injuries caused by the negligence or willful misconduct of the Owner or any Owner Related Party.

Payment for Damages

I agree to pay for any and all damages to any property belonging to the Owner or any Owner Related Party caused by me negligently, willfully or otherwise.

Insurance

I understand that I am solely responsible for any medical, health or personal injury costs relating to my use of the Sauna. I understand that I am strongly encouraged to have a medical physical examination prior to the use of the Sauna.

Jurisdiction

This Waiver and any disputes arising therefrom shall be governed by the laws of Ireland.

Release Waiver and Indemnity

I, my spouse (if any), heirs, executors, administrators and assigns, hereby release, waive, discharge hold harmless covenant not to sue the Owner nor any of the Owner related parties for any and all claims, liabilities, judgements, costs and expenses related to such claims, for any property damage, property loss or theft, personal injury or illness, death or other loss arising from or relating to my use of the Sauna, I also agree to defend, indemnify and hold harmless the Owner and Owner related Parties from and against any claims, including, without limitation, claims made by other Sauna users, employees, rescuers or any other person, arising from or related to my own acts or omissions in connection with my use of the Sauna. I hereby further waive any protections afforded by law in respect of any claims arising from my use of the Sauna, including unknown future claims.

Severability

If any provision or part-provision of this Waiver is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision’s or part-provision shall be deemed deleted.

It is the express intention of the parties that any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of this Waiver.

Merger

This waiver together with the terms of the Sauna Rules and Regulations as provided to the Sauna User set forth the entire agreement between parties with respect to the use of the Sauna. There have been no additional oral or written representations or agreements of or with the Owner or any Owner related Party on which I have relied in entering into this Assumption and Waiver.

By making an appointment and using the Sauna you confirm that you have read and fully understand the Sauna rules, benefits, risks & tips, this Waiver and understand that it relates to the surrendering and releasing of your legal rights. Upon such you agree to this Waiver freely and voluntarily, with the full intent of releasing the Owner and Owner Related Parties from liability for injury or loss due to the inherent risks of your use of the Sauna.

Rescheduling & Cancellations Policy

To cancel or reschedule your booking, please email us your booking details with cancellation in the email subject line. Cancellation times for refunds or credit for our Private & Sauna Social sessions are as follows:

5 days notice: full refund or full credit
3 days (72 hours) notice: 50% or full credit
71 to 24 hours notice: full credit only
Less than 24 hrs/No Shows: no refund or credit

We regret that we cannot give a refund or credit if it is less than 24 hours notice. We do not refund “no-shows”.

If due to unforeseeable circumstances we need to cancel your session, you will be notified by email and will receive a full refund or credit. We reserve the right to make changes to the schedule at short notice.

Privacy Policy

This privacy policy explains how The Sauna Society will process the data relating to you that you provide to us, or that we may collect, when you visit our website at www.thesaunasociety.ie (Website).

We are committed to protecting the personal data that we obtain. The privacy and confidentiality of our clients and visitors to our Website matter to us. We will deal with your personal data in compliance with all current applicable data protection laws.

Our website is hosted by Squarespace and we use the services of Stripe that allows us to accept payments online via our website and instagram for the services we provide to you. We also use Square for Point of Sale services to accept in person payments. Payment; if you choose a direct payment gateway to complete your purchase via our website or instagram then Stripe will store your payment data. It is encrypted through the Payment Card Industry Data Security Standard (PCI - DSS). Your purchase transaction data is stored only as long as is necessary to complete your transaction. After that your purchase transaction information is deleted. Stripe does not share your payment details with us other than transaction amount and reference number and your contact details as required to identify you for your booking purposes. We will only contact you via email if you have opted into our emails or in relation to your order. Please refer to the respective websites of Squarespace, Stripe and Square for further details of their Terms of Service or Privacy Statement.

Our Website may contain hyperlinks to third party websites. These third party websites operate independently from us, and we cannot accept any responsibility or liability for the privacy practices of such third parties nor the availability of these external sites or resources. The appearance of such links on our Website is not an endorsement. Should you use any of these websites, such use is at your own risk and we would advise that you review their respective privacy policies.

How do we collect your data?

Contact Form – When you complete a contact form, we collect your name, email address, telephone number and any further information you choose to provide in your message.
Telephone Data – We will only collect personal information that you consent to provide to us in order to deliver a service.
Email Data that you provide – When you contact us via email, we will retain your email and our response to it for as long as the business issue remains and there is a legitimate interest. We store this data for five years after your last interaction with us, unless you withdraw consent.
Face to Face Contact – If you provided your contact details to us face to face, we may contact you via email, post or telephone. The legal basis for this is legitimate interest. We store this data for five years after your last interaction with us, unless you withdraw consent.

Existing customers

If you are already a customer of The Sauna Society, we will hold your data under the legal basis of legitimate interest and may send you marketing materials, unless you withdraw consent.

Marketing

Where we provide you with information about our services or offers (via our newsletters), or if we contact you for market research purposes (such as surveys and feedback requests), we will only use your personal information in this way in accordance with laws relating to marketing directly to individuals, and in the pursuit of our legitimate interest of marketing our business.

If you change your mind, you may opt-out at any time by contacting us at thesaunasociety.ie@gmail.com.

Your rights in relation to the personal data that we process

You have the following rights over the way we process personal data relating to you. We aim to comply without undue delay, and within one month at the latest:

to ask for a copy of data we are processing about you and have inaccuracies corrected;
to ask us to restrict, stop processing, or to delete your personal data;
to request a machine readable copy of your personal data, which you can use with another service provider. Where it is technically feasible, you can ask us to send this information directly to another provider if you prefer; and
to make a complaint to a data protection regulator. You may contact them at: https://www.dataprotection.ie/en/individuals/exercising-your-rights/raising-concern-commission.
To make a request in relation to any of the aforementioned rights, please contact us at thesaunasociety.ie@gmail.com.

Changes to this Policy

This privacy policy may be updated from time to time. We will notify you of any changes to our privacy policy by posting the new privacy policy on our Website. You are advised to consult this privacy policy webpage regularly for any changes.

Contact

Questions, comments and requests in relation to this privacy policy are welcome and should be addressed to thesaunasociety.ie@gmail.com.